AMP
AMP discharge formand how to use it
One form. Allow up to 15 business days.
To discharge an AMP mortgage you complete the Mortgage discharge authority form and send it to the instructions AMP sends with the form. AMP says it takes up to 15 business days. The discharge fee is $490.
How to get the AMP formHow to get itby phoneAMP doesn't publish a form — call 02 8364 6758. Checked 11 October 2026.
- Form
- Mortgage discharge authority form
- Lender asks for
- up to 15 business days
- Discharge team
- 02 8364 6758
- Last checked
- 11 October 2026
What a discharge authority actually does
When you took the loan out, AMP registered a mortgage over your property. That registration stays until you tell them to remove it. The discharge authority is how you tell them.
You need one in three situations: you’re selling, you’re moving the loan to another lender, or you’ve paid the loan off and want the mortgage lifted. It’s the same form each time — you just tick a different reason.
How to do it
- Get the Mortgage discharge authority form — call 02 8364 6758 and they'll send it. Always use the lender’s copy. Broker and form-filling sites host old versions, and an out-of-date form gets rejected, which costs you the whole processing window.
- Fill in your loan account number, the property address, and the reason you’re discharging.
- Have every borrower and guarantor sign it. Most lenders still want a real signature rather than a typed one.
- Send it to the instructions AMP sends with the form.
- Tell your conveyancer it’s lodged, and give them the date you sent it. They’ll chase the payout figure and book settlement.
Pick the settlement date from your contract or your conveyancer.
AMP asks for 15 business days. Weekends are skipped; public holidays in your state are not, so take a day off the date for each one.
AMP doesn't publish the form; you ask for it on 02 8364 6758 or at info@ampbanking.com.au. AMP is unusually open about the cost: a $490 discharge fee, which it says doesn't apply to AMP First loans.
Selling or refinancing — they aren’t the same
Most pages treat these as one process. They aren’t, and the difference decides who does the chasing.
If you’re selling
- The loan is paid out of the sale proceeds on settlement day
- Your conveyancer runs it
- Lodge the form once the contract is unconditional
- Hand your conveyancer the date you sent it
If you’re refinancing
- Two lenders have to settle on the same day
- Your new lender drives it
- Nothing can be booked until AMP has processed this form
- Lodge it as soon as your new loan is formally approved, not after
What it costs
AMP publishes a discharge fee of $490, which puts them in a small minority — most lenders don’t state a figure. It is added to your final payout rather than billed separately.
Two other costs catch people out. The state land titles office charges a registration fee, which your conveyancer passes on. And if you’re still inside a fixed term, break costs are separate from the discharge fee and can run into thousands. Ask for both figures before you commit to a settlement date.
Breaking a fixed rate first
If any part of the loan is still fixed, this is step zero. AMP calls it “interest break costs”, and it can be larger than every other cost on this page put together.
The figure is not published anywhere, because it depends on the day: it is roughly what AMP loses by re-lending your fixed money at today’s wholesale rate for the rest of your fixed term. If rates have gone up since you fixed, it can be zero. If they have come down, it can be thousands. To get the number: call 13 30 30 for an estimate, which AMP says is good for that day only. There is no online calculator.
In AMP’s words: “Interest breakcosts can be significant. We can provide an estimate of interest breakcosts on a particular day but they can change at any time.” Get the quote in writing before you sign anything with the new lender, and get it again the week of settlement, because it moves with the market.
Getting the payout figure
The number your conveyancer or new lender needs to book settlement: the balance, plus interest to the day, plus the fees.
For a full discharge, contact 02 8364 6758 or info@ampbanking.com.au and complete the discharge authority. AMP's page doesn't say how or when the payout figure is issued. AMP doesn't publish a turnaround. No fee for the letter is published. In AMP’s words: “The indicative processing time to discharge a loan is 15 business days.”
A payout figure is only good for the date on it. Interest accrues daily, so a figure for the 12th is wrong on the 15th, and if settlement slips your conveyancer will ask for a fresh one. Ask for it once the settlement date is booked, not before.
Cancelling the direct debit
The loose end. After settlement the old loan is closed, but a repayment set up from another bank can still try to run.
In My AMP open the home loan, choose I want to, then Manage repayments for the amount, frequency or type. Moving the debit to another bank's account needs the form, with a bank statement, emailed from your registered address. AMP’s form is the Loan Payment Options form, the same one you use to change the account repayments come from or the repayment amount. In AMP’s words: “To avoid delays, this form must be submitted from the email address you have registered with AMP. Email the completed form to loanservicingenquiries@amp.com.au.”
If the repayment comes from an AMP account, the debit stops when the loan closes. If it comes from another bank, cancel it at that bank on the day after settlement, not before, or the final repayment bounces and the payout figure is short.
Common questions
How long does an AMP discharge take?
AMP says it takes up to 15 business days from when they get your signed form. Allow all of it, and in practice most people allow three weeks, because the form is only the first step — your new lender and both conveyancers still have to book the settlement.
Does AMP charge a discharge fee?
Yes. AMP publishes a discharge fee of $490, and it's added to your final payout figure rather than billed separately. That makes them one of the few — most lenders don't publish a number at all. Break costs on a fixed rate are separate and can be much larger.
What is an AMP discharge authority?
It's the form that tells AMP to release its mortgage over your property. You need one whether you're selling, refinancing to another lender, or paying the loan off entirely. AMP calls theirs the Mortgage discharge authority form.
Should I discharge my AMP mortgage after paying it off?
Yes, and it doesn't happen on its own. Paying the balance to zero closes the loan account; it does not remove AMP's mortgage from your title. Until you lodge the Mortgage discharge authority form and the discharge is registered with the land titles office, the property still shows AMP as mortgagee, which you will discover the day you try to sell, refinance or borrow against it. Do it while the paperwork is fresh.
What happens if I don't discharge my AMP mortgage?
Nothing, until you need the title clean. The mortgage stays registered against the property with a zero balance behind it. A sale or a new loan then has to wait for AMP to process the discharge, which takes at least 15 business days, and settlement can't be booked until it's done. Some lenders also keep charging a package or account fee on a loan that is paid out but not closed.
How do I get the AMP discharge form?
AMP doesn't publish one. Call 02 8364 6758 and they'll send it to you. AMP doesn't publish the form; you ask for it on 02 8364 6758 or at info@ampbanking.com.au. AMP is unusually open about the cost: a $490 discharge fee, which it says doesn't apply to AMP First loans.
How much does AMP charge to break a fixed rate?
There is no set figure. AMP calls it "interest break costs", and it is worked out on the day from the difference between your fixed rate and the wholesale rate for the rest of your term, so it can be zero or thousands. call 13 30 30 for an estimate, which AMP says is good for that day only. There is no online calculator. In AMP's words: "Interest breakcosts can be significant. We can provide an estimate of interest breakcosts on a particular day but they can change at any time."
How do I get a payout figure from AMP?
For a full discharge, contact 02 8364 6758 or info@ampbanking.com.au and complete the discharge authority. AMP's page doesn't say how or when the payout figure is issued. It is only accurate for the date on it, because interest accrues daily, so ask for it once the settlement date is booked. In AMP's words: "The indicative processing time to discharge a loan is 15 business days."
How do I change or cancel the direct debit on my AMP home loan?
In My AMP open the home loan, choose I want to, then Manage repayments for the amount, frequency or type. Moving the debit to another bank's account needs the form, with a bank statement, emailed from your registered address. AMP's form is the Loan Payment Options form. If the repayment comes from another bank, cancel it there the day after settlement so the final repayment doesn't bounce. In AMP's words: "To avoid delays, this form must be submitted from the email address you have registered with AMP. Email the completed form to loanservicingenquiries@amp.com.au."
Checked against AMP’s own discharge page on 11 October 2026. Lenders change forms, addresses and timeframes without much warning — if something here doesn’t match what they’ve told you, theirs is right and we’d like to know.
Before you discharge, check the new rate is worth it
Discharge fees, break costs and registration fees all come off the saving. Is it worth refinancing? does the sum for the balances people ask about, and the rate monitor shows where your rate sits against every lender on the panel.
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