ME
ME Bank discharge formand how to use it
One form. Allow up to 21 business days.
To discharge an ME mortgage you complete the Discharge Authority Form and email it to DigitalServicing@mebank.com.au. ME says it takes up to 21 business days. The discharge fee is $350.
Get the ME Bank discharge formGet the formPDFOpens ME's own site. Checked 11 October 2026.
- Form
- Discharge Authority Form
- Lender asks for
- up to 21 business days
- Discharge team
- 13 15 63
- Last checked
- 11 October 2026
What a discharge authority actually does
When you took the loan out, ME registered a mortgage over your property. That registration stays until you tell them to remove it. The discharge authority is how you tell them.
You need one in three situations: you’re selling, you’re moving the loan to another lender, or you’ve paid the loan off and want the mortgage lifted. It’s the same form each time — you just tick a different reason.
How to do it
- Get the Discharge Authority Form — the PDF on their own site. Always use the lender’s copy. Broker and form-filling sites host old versions, and an out-of-date form gets rejected, which costs you the whole processing window.
- Fill in your loan account number, the property address, and the reason you’re discharging.
- Have every borrower and guarantor sign it. Most lenders still want a real signature rather than a typed one.
- Email it to DigitalServicing@mebank.com.au.
- Tell your conveyancer it’s lodged, and give them the date you sent it. They’ll chase the payout figure and book settlement.
Pick the settlement date from your contract or your conveyancer.
ME asks for 21 business days. Weekends are skipped; public holidays in your state are not, so take a day off the date for each one.
The download only covers selling, paying out or releasing a security. If you're refinancing to another lender, ME makes you ring 07 3016 5552 for the form — and the request has to come from someone named on the title, not a broker.
Selling or refinancing — they aren’t the same
Most pages treat these as one process. They aren’t, and the difference decides who does the chasing.
If you’re selling
- The loan is paid out of the sale proceeds on settlement day
- Your conveyancer runs it
- Lodge the form once the contract is unconditional
- Hand your conveyancer the date you sent it
If you’re refinancing
- Two lenders have to settle on the same day
- Your new lender drives it
- Nothing can be booked until ME has processed this form
- Lodge it as soon as your new loan is formally approved, not after
What it costs
ME publishes a discharge fee of $350, which puts them in a small minority — most lenders don’t state a figure. It is added to your final payout rather than billed separately.
Two other costs catch people out. The state land titles office charges a registration fee, which your conveyancer passes on. And if you’re still inside a fixed term, break costs are separate from the discharge fee and can run into thousands. Ask for both figures before you commit to a settlement date.
Breaking a fixed rate first
If any part of the loan is still fixed, this is step zero. ME calls it “prepayment fee”, and it can be larger than every other cost on this page put together.
The figure is not published anywhere, because it depends on the day: it is roughly what ME loses by re-lending your fixed money at today’s wholesale rate for the rest of your fixed term. If rates have gone up since you fixed, it can be zero. If they have come down, it can be thousands. To get the number: call 13 15 63 for a free quote; written quotes are good for ten business days, the longest on this list. ME publishes a worked example.
In ME’s words: “Please get in touch so we can organise a prepayment fee quote for you. Written quotes are valid for 10 business days. Call us on 13 15 63.” Get the quote in writing before you sign anything with the new lender, and get it again the week of settlement, because it moves with the market.
Getting the payout figure
The number your conveyancer or new lender needs to book settlement: the balance, plus interest to the day, plus the fees.
It comes with the discharge: email the signed discharge form to DigitalServicing@mebank.com.au, or if you're refinancing call 07 3016 5552. ME provides the figure about two days before settlement. ME doesn't publish a turnaround. No fee for the letter is published. In ME’s words: “A payout figure is provided about two days before the settlement day and may contain: any remaining principal balance, any interest.”
A payout figure is only good for the date on it. Interest accrues daily, so a figure for the 12th is wrong on the 15th, and if settlement slips your conveyancer will ask for a fresh one. Ask for it once the settlement date is booked, not before.
Cancelling the direct debit
The loose end. After settlement the old loan is closed, but a repayment set up from another bank can still try to run.
In the ME Go app open the home loan, tap the menu, then Manage home loan account, Manage repayments, and update the amount or schedule. StandardME loans have to call 13 15 63. In ME’s words: “Open the ME Go app. Tap the wallet in the bottom menu. Select the home loan account you want to update.”
If the repayment comes from an ME account, the debit stops when the loan closes. If it comes from another bank, cancel it at that bank on the day after settlement, not before, or the final repayment bounces and the payout figure is short.
Common questions
How long does an ME Bank discharge take?
ME says it takes up to 21 business days from when they get your signed form. Allow all of it, and in practice most people allow three weeks, because the form is only the first step — your new lender and both conveyancers still have to book the settlement.
Does ME charge a discharge fee?
Yes. ME publishes a discharge fee of $350, and it's added to your final payout figure rather than billed separately. That makes them one of the few — most lenders don't publish a number at all. Break costs on a fixed rate are separate and can be much larger.
What is an ME Bank discharge authority?
It's the form that tells ME to release its mortgage over your property. You need one whether you're selling, refinancing to another lender, or paying the loan off entirely. ME calls theirs the Discharge Authority Form.
Should I discharge my ME mortgage after paying it off?
Yes, and it doesn't happen on its own. Paying the balance to zero closes the loan account; it does not remove ME's mortgage from your title. Until you lodge the Discharge Authority Form and the discharge is registered with the land titles office, the property still shows ME as mortgagee, which you will discover the day you try to sell, refinance or borrow against it. Do it while the paperwork is fresh.
What happens if I don't discharge my ME mortgage?
Nothing, until you need the title clean. The mortgage stays registered against the property with a zero balance behind it. A sale or a new loan then has to wait for ME to process the discharge, which takes at least 21 business days, and settlement can't be booked until it's done. Some lenders also keep charging a package or account fee on a loan that is paid out but not closed.
How do I get the ME Bank discharge form?
The download only covers selling, paying out or releasing a security. If you're refinancing to another lender, ME makes you ring 07 3016 5552 for the form — and the request has to come from someone named on the title, not a broker. Once it's filled in and signed, send it to email at DigitalServicing@mebank.com.au.
How much does ME charge to break a fixed rate?
There is no set figure. ME calls it "prepayment fee", and it is worked out on the day from the difference between your fixed rate and the wholesale rate for the rest of your term, so it can be zero or thousands. call 13 15 63 for a free quote; written quotes are good for ten business days, the longest on this list. In ME's words: "Please get in touch so we can organise a prepayment fee quote for you. Written quotes are valid for 10 business days. Call us on 13 15 63."
How do I get a payout figure from ME?
It comes with the discharge: email the signed discharge form to DigitalServicing@mebank.com.au, or if you're refinancing call 07 3016 5552. ME provides the figure about two days before settlement. It is only accurate for the date on it, because interest accrues daily, so ask for it once the settlement date is booked. In ME's words: "A payout figure is provided about two days before the settlement day and may contain: any remaining principal balance, any interest."
How do I change or cancel the direct debit on my ME home loan?
In the ME Go app open the home loan, tap the menu, then Manage home loan account, Manage repayments, and update the amount or schedule. StandardME loans have to call 13 15 63. If the repayment comes from another bank, cancel it there the day after settlement so the final repayment doesn't bounce. In ME's words: "Open the ME Go app. Tap the wallet in the bottom menu. Select the home loan account you want to update."
Checked against ME’s own discharge page on 11 October 2026. Lenders change forms, addresses and timeframes without much warning — if something here doesn’t match what they’ve told you, theirs is right and we’d like to know.
Before you discharge, check the new rate is worth it
Discharge fees, break costs and registration fees all come off the saving. Is it worth refinancing? does the sum for the balances people ask about, and the rate monitor shows where your rate sits against every lender on the panel.
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